Have been having problems with the anthracite supplied through NCB concessions at my mother in laws. Spoke to Andy at Charles Swann and we had 10 bags of proper quality fuel delivered within 2 hours. She has been without hot water and heating for 5 days. New anthracite in the hopper boiler lit in 5 minutes difference in fuels is massive . Top quality service from Andy and his crew . Mother in law happy and warm. Will 100% use these guys again and would recommend them to anyone looking for good old fashioned service and quality. Even followed up with a call later on in the day to see if all was ok spot on

Excellent customer service and very helpful staff across the board. A pleasure to do business with

Excellent service & delivery with the best Coal (Anthracite Small Nuts) for our Parkray Chevin 66 Back Boiler & Room Heater. Delivery to Salisbury on time & delivered where required at home. Will order more in January.

I was struggling to find anthracite in stock and at an affordable price in this current market and am pleased to say Charles Swann delivered on all counts. 8 bags in and am pleased to say it's lasting well with a good level of heat. Thank you!

Ordered a ton of anthracite from Charles Swann as all the local suppliers in Scotland had run out. Order was packed (in 25kg bags) and palleted the next day, and delivered within a week. Coal quality is great and nuts are a consistent size - perfect for our multi-fuel stove. Pallet delivery service to front door was also excellent. Highly recommended!